“A Reminder of Why I Chose a Career in Public Service” - Reflections from ICMA 2025

Author: Lindsay McElwain, Cal-ICMA Scholarship Awardee for ICMA Annual Conference 2025

Attending the 2025 ICMA Annual Conference in Tampa was more than just a professional development opportunity – it was a reminder of why I chose a career in public service. Thanks to the generous scholarship from Cal-ICMA, I was able to learn from experienced leaders, connect with peers from across the country, and return home with new insights to better serve the City of Pomona.

With more than 5,300 local government leaders gathered in one place, the conference was, at first, a little overwhelming. Walking into rooms filled with city managers, department directors, and emerging leaders from around the world, I felt a bit intimidated. It was, however, deeply energizing to be part of such a dedicated community of lifetime public servants.

I explored sessions spanning infrastructure innovation, accessibility, leadership, equity, and community engagement. Each one helped me reflect on what it means to lead and how we can build more responsive, resilient, and people-centered communities.

One challenge I found, however, was that not all examples or case studies were directly transferrable to my work. For instance, many redevelopment and revitalization projects highlighted in other states relied on redevelopment agencies – a tool we no longer have in California. Similarly, several cities discussed parking minimums as a strategy to support new development, which again, is no longer permitted under California state law. Still, it was exciting and inspiring to see how other communities are reimagining their neighborhoods for the benefit of their residents.

Several sessions offered practical, forward-looking ideas. “Accessible by Design” reinforced the importance of designing policies and spaces that truly serve all members of the community, while Esri’s “How GIS and Digital Twins Are Revolutionizing Infrastructure Management” demonstrated how data visualization and digital twins can transform infrastructure planning and asset management, including inside buildings. “Building a Culture of Mental Health in a Controversial Climate” provided thoughtful strategies for supporting staff well-being and resilience amid public scrutiny, and “Future-Proofing the Past” offered a moving reminder of how storytelling and shared identity can strengthen community trust and healing.

In the General Session, Mike Land shared that ICMA now has 14,500 members worldwide who collectively impact over 100 million lives – a powerful reminder of why we do what we do. We serve because we care. And in the Closing General Session, Peter Kageyama encouraged us to always “ask where the fun is” – a fitting reminder that joy and connection are also part of meaningful public service.

I left Tampa with a broader perspective and a deeper commitment to public service. Thank you, Cal-ICMA, for this incredible opportunity and for investing in the next generation of local government leadership. I’m proud to be part of such a dedicated community of public servants.